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Multiple WHMCS for Billing & Support


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As we migrated to WHMCS and were using it for billing, setting up servers etc.

We have some resellers who use freelance designers for their work. A few have questioned us that their freelancers can see the pricing of their servers even if they are creating a contact and adding the freelancer to access only the servers.  They raised objection to that and as we didn't had a choice we started using two WHMCS 

1. For Billing - with primary email id of the client to receive all invoices

2. For Servers - setup clients and servers and allocate them with multiple contacts so their support / design staffs can login and access servers 

3. We provide Support via Vision Helpdesk (We required Satellite Help Desk since 2011)

In this case we have to use two license fees which obviously the clients will not pay for, Also the client at their end needs to manage three logins which can be confusing...

1. WHMCS 1 - Billing

2. WHMCS 2 - Servers

3. Vision Helpdesk Login (Satellite Help Desk)

Any other options or anyone else using the same model for billing and server, any advice...




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