Client Signup Email Shows ***** to end user in the password

[papo2414]

Anyone know how I can solve this?

By leaving the option checked: "Check this box to send an email of new account information" the client received his password composed of **********

Is it possible for the client to receive his password every time I add them in the admin of whmcs?

If this is not possible, is there another solution that does not make the client do much procedure? There are quite difficult clients.

Thanks for the help you can give me.

[brian!]

2 hours ago, papo2414 said:

Is it possible for the client to receive his password every time I add them in the admin of whmcs? 

the password is encrypted when creating the account - once it's encrypted, you can't later decrypt it.

2 hours ago, papo2414 said:

If this is not possible, is there another solution that does not make the client do much procedure? There are quite difficult clients.

one option would be to create a client custom field , make it admin only so that the client can't see it in their client area.

then update the "Client Signup Email" email template to use this custom field instead of $client_password.

when you create the new client account in the admin area, enter the password twice - once in the password field and again in this custom field - when the email is sent, it should then include the visible password value and not **********

however, there are two very important security issues to bear in mind...

1. custom field values, including passwords are NOT encrypted in the database.
2. it's not good practice to send visible passwords like this via email.

now I understand that difficult clients might make you want to ignore issue 2, but always remember issue 1... and think very carefully before you do down this road.

you could tweak the email template so that for "normal" clients, it just shows client_password (e.g *****) and get them to change their password, and then for these "difficult" clients, you use the CCF option and they receive the password visibly - though I would still suggest that you get them to change their password.