Thomasmcdaniel9 Posted December 30, 2019 Share Posted December 30, 2019 I have checked the whm in add accounts everything is green inside there. I have checked that the server is connected to cpanel it is. all packages are the correct name still have not figured this out any help please 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 30, 2019 Share Posted December 30, 2019 @Thomasmcdaniel9 Did you setup the product in WHMCS by selecting the package on the product settings or did you use Advanced Setting on the product and manually type in the product name? 0 Quote Link to comment Share on other sites More sharing options...
Thomasmcdaniel9 Posted December 30, 2019 Author Share Posted December 30, 2019 (edited) I used the setup products and services to add all the packages Edited December 30, 2019 by Thomasmcdaniel9 picture 0 Quote Link to comment Share on other sites More sharing options...
Thomasmcdaniel9 Posted December 30, 2019 Author Share Posted December 30, 2019 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 30, 2019 Share Posted December 30, 2019 @Thomasmcdaniel9 Could you take a screenshot of the Module Settings of one of the products in WHMCS please 0 Quote Link to comment Share on other sites More sharing options...
Thomasmcdaniel9 Posted December 30, 2019 Author Share Posted December 30, 2019 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 30, 2019 Share Posted December 30, 2019 @Thomasmcdaniel9 I need the Module Settings tab please, not general 0 Quote Link to comment Share on other sites More sharing options...
Thomasmcdaniel9 Posted December 30, 2019 Author Share Posted December 30, 2019 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 30, 2019 Share Posted December 30, 2019 Hmm ok, that all looks ok, I suspect this is tied back to the issue you have been having with the license error, once you have resolved the issue with your cPanel License you should then be able to provision accounts successfully. 0 Quote Link to comment Share on other sites More sharing options...
aosog Posted January 30, 2021 Share Posted January 30, 2021 On 12/29/2019 at 7:28 PM, WHMCS ChrisD said: Hmm ok, that all looks ok, I suspect this is tied back to the issue you have been having with the license error, once you have resolved the issue with your cPanel License you should then be able to provision accounts successfully. i have the same problem and i dont habe problems with cpanel, i can make manual pakages but noy sync from whmcs. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 31, 2021 Share Posted January 31, 2021 @aosog If you enable your module log, do you see any errors in there? 0 Quote Link to comment Share on other sites More sharing options...
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