Need help adding Network Status to client sidebar

[StrataByte]

Hello, I am wanting to add a "Network Status" box to the client sidebar that looks like the attached SS and the example in this thread that @brian! had created before.  I have tried the examples he had listed but could not get the box to display for any clients. I am using WHMCS for billing only as well so I don't have servers assigned to clients, so I just want to display the info to all users. I  would like it so show the latest issues, whether open, scheduled or closed so they have fast access to them. 

Thank You
 

[brian!]

19 hours ago, StrataByte said:

Hello, I am wanting to add a "Network Status" box to the client sidebar that looks like the attached SS and the example in this thread that @brian! had created before.  I have tried the examples he had listed but could not get the box to display for any clients. I am using WHMCS for billing only as well so I don't have servers assigned to clients, so I just want to display the info to all users. I  would like it so show the latest issues, whether open, scheduled or closed so they have fast access to them. 

as a sidebar? it wouldn't look like the screenshot as that's a homepage panel...

is that what you had in mind ? shown to all users or only logged in clients ??

[StrataByte]

@brian! I would just like it to show somewhere on the home screen for logged in users.  Whether it's the sidebar on the left or the main body area makes no difference. I just want logged in users to see if there is an issue that they need to watch for and the status of the issue. 

Hope that helps

Thanks

[brian!]

17 hours ago, StrataByte said:

I would just like it to show somewhere on the home screen for logged in users.  Whether it's the sidebar on the left or the main body area makes no difference. I just want logged in users to see if there is an issue that they need to watch for and the status of the issue. 

then for the sake of simplicity, and flexibility, we'll keep it as a homepage panel - that way, we don't have to create a sidebar and then decide which pages it's shown on, when it's shown, how it's shown etc... and using a panel gives you more options with output and colours.

the attached hook has been simplified, with the query required links to clients servers, and limit in returns, both removed... basically, it returns all issues now.

network_issues_panel.php

[StrataByte]

@brian! Thank You so much! That worked perfectly!  I know this wasn't specified in the original post, but is there a way to not display the actual ticket content and have it more minimized like the ticket box below?

Again, Thank You for the help so far. 

 

[brian!]

On 18/10/2019 at 17:24, StrataByte said:

I know this wasn't specified in the original post, but is there a way to not display the actual ticket content and have it more minimized like the ticket box below?

sure, it's just a case of changing the output below to suit your needs...

			if ($issue->enddate) {
				$bodyhtml .= '<a href="serverstatus.php" class="list-group-item"><small><b>'.$issue->title.'</b> <label class="label" style="background-color: lightgrey; color: black">'.$issue->status.'</label> <label class="label" style="background-color: '.$prioritycolor.'">'.$issue->priority.'</label><br><span style="color: black">'.$issue->description.'</span><br>'.Lang::trans('networkissuesstatusscheduled').': '.fromMySQLDate($issue->startdate, true, true).' - '.fromMySQLDate($issue->enddate, true, true).'</small></a>';
			}
			elseif ($issue->lastupdate) {
				$bodyhtml .= '<a href="serverstatus.php" class="list-group-item"><small><b>'.$issue->title.'</b> <label class="label" style="background-color: lightgrey; color: black">'.$issue->status.'</label> <label class="label" style="background-color: '.$prioritycolor.'">'.$issue->priority.'</label><br><span style="color: black">'.$issue->description.'</span><br>'.Lang::trans('networkissueslastupdated').' - '.fromMySQLDate($issue->lastupdate, true, true).'</small></a>';
			}

so if we remove the description from the output...

			if ($issue->enddate) {
				$bodyhtml .= '<a href="serverstatus.php" class="list-group-item"><small><b>'.$issue->title.'</b> <label class="label" style="background-color: lightgrey; color: black">'.$issue->status.'</label> <label class="label" style="background-color: '.$prioritycolor.'">'.$issue->priority.'</label><br>'.Lang::trans('networkissuesstatusscheduled').': '.fromMySQLDate($issue->startdate, true, true).' - '.fromMySQLDate($issue->enddate, true, true).'</small></a>';
			}
			elseif ($issue->lastupdate) {
				$bodyhtml .= '<a href="serverstatus.php" class="list-group-item"><small><b>'.$issue->title.'</b> <label class="label" style="background-color: lightgrey; color: black">'.$issue->status.'</label> <label class="label" style="background-color: '.$prioritycolor.'">'.$issue->priority.'</label><br>'.Lang::trans('networkissueslastupdated').' - '.fromMySQLDate($issue->lastupdate, true, true).'</small></a>';
			}

[StrataByte]

@brian! Awesome! This also helps me to understand how to do this a bit more as well. Thank You very much!

[Romain F.]

Hi @StrataByte ,

This is a very nice idea 🙂 

Will you share the code in the future?

Thanks,