Acidburns Posted September 20, 2019 Share Posted September 20, 2019 How can we get this working > https://docs.whmcs.com/Invoicing_Setup - Automatic Grouping of Items We are using WHMCS 7.6.1 , last night cron created 2 invoice with same invoice date and due date + same payment method , 1 for domain renew, 1 for product upgrade. Why WHMCS didn't auto group/merge those 2 invoices as it said in the WHMCS documentation. Cron screenshot: http://prntscr.com/p8lxpl Invoice Screenshot: http://prntscr.com/p8lx94 Also the client setting: Separate Invoices - is unchecked! 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted September 20, 2019 Share Posted September 20, 2019 Read carefully: Automatic Grouping of Items. It's Items not Invoices. Let's suppose that you have an invoice with the following items: VPS Bronze 1core 2GB RAM 20GB disk | 10 euro VPS Bronze 1core 2GB RAM 20GB disk | 10 euro VPS Silver 2core 4GB RAM 20GB disk | 20 euro Automatic Grouping Items will change that to: 2x VPS Bronze 1core 2GB RAM 20GB disk | 20 euro VPS Silver 2core 4GB RAM 20GB disk | 20 euro That's it. This feature is not involved in grouping invoices. 0 Quote Link to comment Share on other sites More sharing options...
Acidburns Posted September 20, 2019 Author Share Posted September 20, 2019 (edited) Im not talking about "Group Similar Line Items" Im talking about this >> Quote Automatic Grouping of Items WHMCS automatically groups products, services, addons and domains due on the same date, with the same payment method and by the same person onto a single invoice. By doing this, it means the customer only receives a single invoice, only needs to make a single payment, and reduces transaction fees for you the merchant. Should you have a client for which you do not wish this grouping to occur for, it can be disabled either by the Separate Invoices setting within a clients profile, or the same setting offered within client groups. And this doesn't work in our case! And it works when domain+hosting have same invoice date/due date and payment method , but not working for domain+product upgrade hosting with same invoice date/due date and payment method. Working Example: Cron JOB >>> 14/11/2018 05:03 Created Invoice - Invoice ID: 12035 System Invoice: http://prntscr.com/p8r1m0 Product: http://prntscr.com/p8r1y7 Domain: http://prntscr.com/p8r271 How this work`s? Edited September 20, 2019 by Acidburns 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted September 20, 2019 Share Posted September 20, 2019 Ups sorry, I mistook it for Group Similar Line Items feature. Ignore my previous reply. 0 Quote Link to comment Share on other sites More sharing options...
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