Mohammed Eissa Posted July 19, 2019 Share Posted July 19, 2019 Hello I am trying to add a Knowledgebase article that contains: Images - Video But I could not upload the pictures in the article and I think that you should search for a host of images, or that you have another solution to upload images to Knowledgebase articles? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 22, 2019 Share Posted July 22, 2019 (edited) On 19/07/2019 at 15:53, Mohammed Eissa said: I am trying to add a Knowledgebase article that contains: Images - Video But I could not upload the pictures in the article and I think that you should search for a host of images, or that you have another solution to upload images to Knowledgebase articles? there's a "lively" 6-year old feature request, with 114 votes, for an image upload option in the knowledgebase - but there is no knowing if/when that will ever be completed. the usual current solution is to upload the image(s), via FTP or your control panel (e.g cPanel) and then use the URL of those image(s) to add your image(s) to the article... obviously, don't link to an image hosted on a site other than your own (without permission!) as I have - enter the URL of the image that you want to use that you have just uploaded to your hosting account. Edited July 23, 2019 by brian! 0 Quote Link to comment Share on other sites More sharing options...
Mohammed Eissa Posted July 22, 2019 Author Share Posted July 22, 2019 1 hour ago, brian! said: there's a "lively" 6-year old feature request, with 114 votes, for an image upload option in the knowledgebase - but there is no knowing if/when that will ever be completed. the usual current solution is to upload the image(s), via FTP or your control panel (e.g cPanel) and then use the URL of those image(s) to add your image(s) to the article... Thank you brian Yes, that's what I'm currently doing with FTP, but it's cumbersome It is therefore necessary to add the image upload feature to a library in WHMCS Thank you again 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 23, 2019 Share Posted July 23, 2019 19 hours ago, Mohammed Eissa said: It is therefore necessary to add the image upload feature to a library in WHMCS doing that wasn't mentioned in the v7.8 promo video, so I can only assume that this won't occur until v8 at the earliest - and there's no guarantees it will even happen at all. 0 Quote Link to comment Share on other sites More sharing options...
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