Grace Alcantara Posted July 10, 2019 Share Posted July 10, 2019 I am getting an error when entering a new customer's credit card info. "An Error Occurred. Remote transaction failure. Please contact support". I have tried several times to enter the info but I keep gett ing the same error. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 11, 2019 Share Posted July 11, 2019 Hi @Grace Alcantara What payment gateway are you using? Do you see any errors outlined under Billing > Gateway Log? 0 Quote Link to comment Share on other sites More sharing options...
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