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Trick: how to manage draft knowledgebase articles

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While you're writing a knowledgebase article, there's no way to save it as "draft" or "hidden".

But it's a task which may require a lot of time to be completed, and save your work every few minutes is a good thing...

Waiting for WHMCS's guys to implement "draft mode" for knowledgebase articles, in the meanwhile there's a trick to achieve the goal:

  • create a new category in the knowledgebase, and name it (i.e.) "draft";
  • mark it as "hidden";
  • create your new article, assigning it to "draft" category;
  • when you have completed it, move it from "draft" to the right category

 

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