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Pro-rate but only on a future date


eugenevdm

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I have the following use case for WHMCS. This is not for a hosting product, but rather for an internet service provision product, let's say fibre.

1. Client orders product on the 4th of the month.
2. Service only arrives on the 17th of the month.

I'm unsure how to set my ordering up.

A. I don't want to confuse the client by issuing a pro-rata invoice on the 4th.
B. On the 17th, when the actual service is installed on their premises, I want to activate the order.

I'm struggling to get my head around this problem. What do I do on the 4th? Sign up a customer, without any products? That would be weird. On the 4th, the customer knew exactly what they wanted.

I can try and strip the heart out of WHMCS, but it feels wrong.

Perhaps stop all ordering emails? Then do manipulation of the product using the API? Goodness where do I even start...

Surely someone (or the community) must have had this situation before...

Please assist.

Eugene
https://vander.host

 

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