HOSKIA INDIA Posted June 7, 2019 Share Posted June 7, 2019 (edited) whmcs cron job is suspending and terminated paid clients cpanel accounts they paid ,money but whmcs is suspending and terminated accounts, please help https://prnt.sc/nyote2 https://prnt.sc/nyovd5 https://prnt.sc/nyoutl Edited June 7, 2019 by HOSKIA INDIA 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted June 7, 2019 Share Posted June 7, 2019 @HOSKIA INDIA Are there any overdue invoices in the client's invoice tab? I'd also recommend checking what the activity log shows under Utilities > Logs > Module Log for the time the corn runs 0 Quote Link to comment Share on other sites More sharing options...
HOSKIA INDIA Posted June 7, 2019 Author Share Posted June 7, 2019 (edited) @WHMCS ChrisD no overdue invoice https://prnt.sc/nyp5y0 and https://prnt.sc/nyp7lw Edited June 7, 2019 by HOSKIA INDIA 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted June 7, 2019 Share Posted June 7, 2019 What is the Activity Log showing when the cron runs? you might need to open a ticket so we can dig into this one a bit furhter 0 Quote Link to comment Share on other sites More sharing options...
HOSKIA INDIA Posted June 7, 2019 Author Share Posted June 7, 2019 @WHMCS ChrisD ok i will open ticket 0 Quote Link to comment Share on other sites More sharing options...
HOSKIA INDIA Posted June 8, 2019 Author Share Posted June 8, 2019 @WHMCS ChrisD today again terminated other paid client account, I created a ticket id #XSM-567718 0 Quote Link to comment Share on other sites More sharing options...
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