I have a few questions pre purchase

[Lylyhannah]

Hallo, I have a few questions pre purchase:

1. The guarantee applies only to refound the payment for annual or monthly ones?

2. What do you mean this phrase that is in your refund policy "However services have commenced That are not eligible for refund"? I would like to do the tests, and the WHMCS would resort to a site not hosting, but I will create users and will make payments to fictitious test, but if I do the "record" does not come (eventually) be refunded?

[yggdrasil]

It means the refunds are only for the WHMCS software/license but not additional services. I know this is confusing but the services WHMCS offers on their site or marketplace are not provided by them. They are just reselling them. Refunds are only for trialing out their software.

You are ok making test users and test payments. The clause does not mean that, you are free to use and test the software, even with real users on the trial. If you are not happy after 30 days you can request a full refund.