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Stop ticket mail to master account


wtools

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You might be able to get results by creating an email rule inside cPanel webmail. So for example, you can just "delete" or "discard" email with specific conditions. This is more of a duck-tape approach but maybe it'll fix your solution?

https://documentation.cpanel.net/display/CKB/How+to+Create+a+Spam+Email+Filter
https://documentation.cpanel.net/display/CKB/How+to+Configure+Mail+Filters

What if you just goto the Admin Area page /configadmins.php and just uncheck box in Assigned Departments? Hmm...

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