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Continue sending mass mail?


akust0m

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Hey!

So I was sending an upcoming scheduled maintenance email to our clients and due to a server-side process limitation, the email sending process was terminated too early.

It has sent the email to some clients, but not all.

Is it possible somehow to re-send the email to the clients that didn't receive the email the first time around without getting too manual?

Thanks WHMCS community 😎

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As far as I know no, it's not possible. When it happens to one of my clients I usually do the following:

  1. Retrieve from tblemails table the list of clients (IDs) who received the email
  2. Retrieve the list of clients to whom you originally wanted to send the email
  3. Merge both lists to removing duplicates. The list contains clients that are still waiting for email
  4. Create a new client group named "Missing clients" so that it contains all customers of list 3
  5. Mass mail by client group "Missing client"
  6. Done? Delete the group

I hope there's a better approach, who knows 🙂

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