Product addons problem!

[Thijs Moerman]

Hello world 😉

I have got a problem with the "Product addons".
It all works fine if someone is new to the site and want to purchase the product addon with the product.
But whenever someone is logged in the site, then the product addon does not work and it will say € -1 at the price.

Does somebody has a solution or the same problem?

Thanks in advance!

[brian!]

On 14/11/2018 at 17:30, Thijs Moerman said:

But whenever someone is logged in the site, then the product addon does not work and it will say € -1 at the price.

one option might be if the logged in client is assigned to a currency where these addons aren't priced in that currency.... that's a known bug with the cart.

none of those "brian" addons have pricing in EUR, and so will occasionally show pricing as € -1... weirdly, all four 'brian' addons are identical, so it's another bug that only the first two show negative pricing - though looking at the array there are more issues than just that.

so the first thing that I would check would be to see if these addons have pricing in that loggedin currency... and if you were using multiple currencies in your cart, but no longer are, check whether a customer is assigned to a currency no longer being used (e.g if you have multiple currencies using €.