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Blank installation page


Samuel Rpe

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Hey !

So, i'm using a starter license but i've got a problem.

So i installed all the prerequisites, uploaded all files to the FTP but i got a blank page when i go to /install/install.php

Ioncube was successfully installed so i don't know where does this bug come?

Thank's for helping me.

Samuel R.


 
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Hi Samuel,

21 hours ago, Samuel Rpe said:

So i installed all the prerequisites, uploaded all files to the FTP but i got a blank page when i go to /install/install.php

Ioncube was successfully installed so i don't know where does this bug come?

I get that in my v7.6 dev too, so I need to add a custom PHP.ini file to the install folder that tells the server where Ioncube is - but that's just a quirk of my dev setup. 🙄

I think in your situation, you should take a look at the Blank Pages docs below, enable displaying errors and that should tell you specifically what the issue is (or at least give you a clue).

https://docs.whmcs.com/Blank_or_Partially_Rendered_Pages

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