CTRL + Enter JavaScript - Reply Ticket Admin

[edvancombr]

Hi,

When answering a ticket (administrative area) you can use the command combination (CTRL + ENTER) and the ticket will be answered.

<?php

/**
* CTRL + Enter - Reply Ticket Admin
* @author edvancombr - whmcs.blog.br
*/

function hook_replyticketadmin($vars) {	
if ($vars[filename]=="supporttickets"){
$script='<script type="text/javascript">window.onload = function () {
	document.getElementById("replymessage").onkeydown = function (e) {
		if (e.keyCode == 13 && e.ctrlKey){
			document.getElementById("btnPostReply").click();	// WHMCS v7.x
			//document.getElementById("postreplybutton").click();	// WHMCS v6.x			
			return false; 
		}
	}
}
</script>';         
    return $script;
	
}
}
add_hook("AdminAreaHeadOutput",1,"hook_replyticketadmin");

https://www.whmcs.blog.br/principal/customizacao-area-administrativa-respondendo-ticket/

[edvancombr]

@WHMCS ChrisD

I did the above posting in order to share the idea but did not know that it was forbidden to refer through external links.

Please edit the publication, thank you.