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Creating a new invoice for an active product with invoice deleted


doublet

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OK, I have an active order in the panel, but need to associate a new invoice in to it. For any reason that invoice was deleted. Also client requests change of plan (I already assigned downgrade in to the active cliet's order. 

How to do this ? 

 

Thanks

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  • WHMCS Developer

If you want WHMCS to generate a renewal invoice that's actually associated with the client service, then you'll want to do the following:

1. Increment the Next Due Date for the Service forward one day
2. Generate Invoices for that service via the Client Summary
3. Increment the Next Due Date backwards one so that its back where it was
4. Edit the newly generated invoice so that the Billing Period in the Invoice Item matches the Next Due Date

When the customer goes to pay this invoice, then the Next Due Date will increment forward as expected.

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12 hours ago, WHMCS Nathan said:

If you want WHMCS to generate a renewal invoice that's actually associated with the client service, then you'll want to do the following:

1. Increment the Next Due Date for the Service forward one day
2. Generate Invoices for that service via the Client Summary
3. Increment the Next Due Date backwards one so that its back where it was
4. Edit the newly generated invoice so that the Billing Period in the Invoice Item matches the Next Due Date

When the customer goes to pay this invoice, then the Next Due Date will increment forward as expected.

Thanks athan, that's exactly what I needed !! 😉

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