CLGolden Posted July 30, 2018 Share Posted July 30, 2018 Hello! I am getting a "This page is restricted" message on login pages whether that's my installation at hosting.clgolden.com or my newly purchased whmcs.com/members/ installation. I've tried in Chrome and Firefox. I've checked php file permissions (644) and I've re-uploaded the 'vendors' folder with a clean version. Can anyone tell me how to further troubleshoot this? Thank you. FYI - I never did receive a confirming email from WHMCS for my purchased plan. Thank you 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 31, 2018 Share Posted July 31, 2018 Hi @CLGolden Are you referring to this bit here? If so that is the expected behaviour, it needs your client to login to access that area of the client area 1 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 31, 2018 Share Posted July 31, 2018 16 hours ago, CLGolden said: FYI - I never did receive a confirming email from WHMCS for my purchased plan. I can see we sent this to the email address that you are using here on the Community, if you haven't received it I would be happy to resend this to you. Please check it's not in your SPAM folder 0 Quote Link to comment Share on other sites More sharing options...
CLGolden Posted July 31, 2018 Author Share Posted July 31, 2018 Thank you so much for your trouble. I thought the 'Page is restricted' was stopping me from logging in, but that's not the case. D'oh! And thanks for the answer about the confirming email, too. All does seem to be working, and I'm glad to be learning WHMCS. ~ Christine 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 31, 2018 Share Posted July 31, 2018 You are most welcome @CLGolden please let me know if you have any other questions 0 Quote Link to comment Share on other sites More sharing options...
neecoeloe Posted July 2, 2020 Share Posted July 2, 2020 Thank you for posting the question. I hope you have gotten it resolved. If not then this worked for me. help.whmcs.com/m/troubleshooting/l/878366-troubleshooting-clients-unable-to-login 0 Quote Link to comment Share on other sites More sharing options...
hostingair Posted January 28, 2022 Share Posted January 28, 2022 Hostingair.com Login This page is restricted I can not log in to https://hostingair.com/client/login , Login This page is restricted Would you please help me ? 0 Quote Link to comment Share on other sites More sharing options...
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