ninjaunmatched Posted May 29, 2018 Share Posted May 29, 2018 I have a client that has their own domain already with 1and1.com i have seen a few of your past responses on this and it does not make sense to me. Not completely. At 1and1.com the domain nameservers have been changed to my custom nameservers so how do you make it work in WHMCS? WHMCS just gives an error that it is taken already. After that if you go into the Client's profile domains tab it says Registrar Error Domain name not found What am i supposed to do next? You can only use registrars that WHMCS has listed? Should i be forwarding the domain or is changing the namesevers to mine enough? Biggest question is what to do in WHMCS to make it work. Do not want to literally transfer the domain if I do not have to. To make myself clear your directions to create an order with no product and choosing "Registration"... There is no "Register" option. Only Domain Registration which then opens to more when you choose Registration or Transfer. ?????? 0 Quote Link to comment Share on other sites More sharing options...
ninjaunmatched Posted May 29, 2018 Author Share Posted May 29, 2018 On another note: I just went into the Domains Tab for the client and chose Registrar to NONE then changed status to ACTIVE. Is that all that is needed? 0 Quote Link to comment Share on other sites More sharing options...
ninjaunmatched Posted May 29, 2018 Author Share Posted May 29, 2018 Okay I tested it and yeah that is all that was needed...okay... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted May 30, 2018 Share Posted May 30, 2018 Hi @ninjaunmatched Thanks for your post, glad to hear that this sorted it for you. 0 Quote Link to comment Share on other sites More sharing options...
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