POP3 import no longer working on 7.5

[zlib]

Just upgraded from 7.3 to 7.5 and it seems the POP3 import script is no longer working.

Here is output from crons/pop.php:

POP Import Log
Date: 23/04/2018 16:54:03
---
Host: server.tld
Email: email@dom.tld
Connection error: Can't open mailbox : no such mailbox

Nothing is logged on my mail server, so it seems no connection is being attempted.

It was working fine previously on 7.3.

Any known issues?

Thanks.

[Kirill]

Works fine for our 7.5 installation. Did you try to do a manual POP3 session using telnet from the server with your WHMCS installation?

[spartanza]

On 2018/04/23 at 6:00 PM, zlib said:

Just upgraded from 7.3 to 7.5 and it seems the POP3 import script is no longer working.

Here is output from crons/pop.php:

POP Import Log
Date: 23/04/2018 16:54:03
---
Host: server.tld
Email: email@dom.tld
Connection error: Can't open mailbox : no such mailbox

Nothing is logged on my mail server, so it seems no connection is being attempted.

It was working fine previously on 7.3.

Any known issues?

Thanks.

I had an issue relating to ioncube v10. I was using 6 when we upgraded to 7.5, and all crons were not working for about 3 weeks. When I upgraded to ioncube 10 on my server, it started working again.

[zlib]

Resolved it. I didn't have the mbstring module installed. WHMCS ought to make it a requirement now rather an optional.

[spartanza]

21 minutes ago, zlib said:

Resolved it. I didn't have the mbstring module installed. WHMCS ought to make it a requirement now rather an optional.

They usually show individual extensions under the system health page. That's what I got.

good to hear it is resolved.

[twhiting9275]

mbstring is a pretty common module that should be installed anyways, however IIRC that this has come up before. Maybe someone needs to actually edit the system requirements page and move that from 'recommended'