morganwalton15 Posted April 21, 2018 Share Posted April 21, 2018 hello i tried confirgureing my cPanel backups in whmcs and it says test connection works etc but it doesnt make a backup. i get this in log 21/04/2018 05:00 Cron Job: Database Backup requested but backups are not configured. System 21/04/2018 05:00 Cron Job: Remote cPanel Backup Requested System i have imputed all data correctly and the normal FTP backup works but WHMCS advice using cpanel 0 Quote Link to comment Share on other sites More sharing options...
rockhost Posted September 30, 2022 Share Posted September 30, 2022 Hello, I am experiencing this issue as well. While troubleshooting I was able to successfully send an scp cPanel backup directly through my cPanel account to the remote server. However, when I try the same thing through WHMCS I get the error - "Cron Job: Remote cPanel Backup Requested". Prior to activating WHMCS cPanel backups I was able to successfully test the connection. In fact, if I recall, it was required. Any help/advice would be much appreciated. Thanks! Seth 0 Quote Link to comment Share on other sites More sharing options...
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