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inactive clients can still access to client are


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As stated on subject, I just found out today. I assume they should not. We have fraud orders everyday, and even changing their status to Inactive, putting their emails to the blocked list, they still try to login client area, to change their information, to attempt to make new fraud orders with new info.


That wastes our system resources, times for checking. Is there any other once notice this?

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hmm... just saw another thread about this http://forum.whmcs.com/showthread.php?t=3398 It seems this is a new feature since v3.2. However, why not putting more statuses like suggested?


Current - active, good standing

Pending - pending activation

Inactive - on hold (customer still able to login)

Canceled - terminated, closed (customer not able to login, after 12 mo. inactivity)

Banned - blacklisted, never reopen

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