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Logging into WHMCS Just Refreshes the Page


Beltane

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Hello,

I cannot log into the whmcs. When I type in my username and password the screen just refreshes itself with no errors.

I have tried...

  • Refreshing the browser.
  • Checking and unchecking the 'Remember Me' box.
  • Hard cache reload and refresh.
  • Tried a different browser.
  • Tried logging in from my phone off of the wifi network.
  • Contacted my host to see if there is a php session problem. They said there were no errors on their end and the parent sites load up fine.
  • Checked to make sure my ip address was not on the blocked list on the whm which it was not and on the safe list.
  • Tried https, https://www, http, and http://www

What is known...

  • There were no recent upgrades to the WHMCS.
  • The router got reset the night before but I was not able to log in with my phone on the phone's network either.
  • My host could not find any problem on their end.
  • Packages in the WHM did not seem to sync with the WHMCS. Not sure if this was a problem for quite some time or recently but was only discovered recently.
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