ninjaunmatched Posted March 19, 2018 Share Posted March 19, 2018 I have installed it twice so far and both times it will not sync all packages that I created in WHM. i created 4 packages and a feature List and WHMCS when adding a product will only this time see 2 packages. System Health Status only shows these errors: ****************************************************************************** Insecure Permissions Check Your configuration file is writable. This can be a security risk. We recommend setting the permissions to read only. Warnings PHP Version Your PHP version 7.0.22 is supported by WHMCS. The PHP 7.0 branch no longer receives regular bug fixes and will only receive critical security updates until it reaches its end of life. Please see our documentation for more information. Website SSL A Certificate Authority verified SSL certificate was not detected on https://ninjatechc.com/ninjaportal/. This will prevent some features, such as OpenID Connect, from functioning. This may also affect your ability to receive PCI or other accreditation. Automatic Update Requirements Automatic Updates require a writeable directory for staging files during an update. You must provide a directory via the Updater Configuration before you can update. Using Default Templates We have detected that your WHMCS installation is currently using the default template names for one or more of the active templates. If you have made any customisations, we strongly recommend creating a custom template directory to avoid losing your customisations the next time you upgrade. You are currently using a default template in the following locations: Cart Client Area ******************************************************************************** I can find nothing online regarding this so far. I am using Inmotion hosting. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 19, 2018 Share Posted March 19, 2018 Kia Ora @ninjaunmatched Thanks for your post! 50 minutes ago, ninjaunmatched said: I have installed it twice so far and both times it will not sync all packages that I created in WHM. i created 4 packages and a feature List and WHMCS when adding a product will only this time see 2 packages. Could you go into Utilities > Logs > Modules Logs > Enable Module Logs once done head back to your product, go into Module Settings, click on the list of products and then head back to the Module logs and check for any errors in the responses from cPanel. 55 minutes ago, ninjaunmatched said: Insecure Permissions Check Your configuration file is writable. This can be a security risk. We recommend setting the permissions to read only. 1 This can be fixed by setting the permissions on your configuration.php file to 0400 via cPanel's File Manager. 58 minutes ago, ninjaunmatched said: PHP Version Your PHP version 7.0.22 is supported by WHMCS. The PHP 7.0 branch no longer receives regular bug fixes and will only receive critical security updates until it reaches its end of life. Please see our documentation for more information. WHMCS V7.4.2 & below currently support PHP 5.6 & PHP 7.0, when we release WHMCS V7.5 (Currently in RC) we will introduce support for PHP 7.1 & PHP 7.2 there's more about this at https://blog.whmcs.com/133381/whmcs-and-php-71-status-update in the meantime it's ok to ignore this, once we release WHMCS V7.5 you can upgrade and switch to PHP 7.1 or 7.2 and this message will disappear, it is, however, ok to keep running PHP 7 1 hour ago, ninjaunmatched said: Website SSL A Certificate Authority verified SSL certificate was not detected on https://ninjatechc.com/ninjaportal/. This will prevent some features, such as OpenID Connect, from functioning. This may also affect your ability to receive PCI or other accreditation. Please take a look over the documentation at http://help.whmcs.com/m/troubleshooting/l/680022-how-to-resolve-a-certificate-authority-verified-ssl-certificate-was-not-detected-on-yourdomain-com 1 hour ago, ninjaunmatched said: Automatic Update Requirements Automatic Updates require a writeable directory for staging files during an update. You must provide a directory via the Updater Configuration before you can update. This just indicates that you have not yet set up the Automatic Updater you'll find the steps for this at https://docs.whmcs.com/Automatic_Updater#Configuring_Your_Update_Settings 1 hour ago, ninjaunmatched said: Using Default Templates We have detected that your WHMCS installation is currently using the default template names for one or more of the active templates. If you have made any customisations, we strongly recommend creating a custom template directory to avoid losing your customisations the next time you upgrade. You are currently using a default template in the following locations: Cart Client Area 1 This indicates that you are not using a custom theme, it's letting you know that any customizations to the theme may be overridden at the upgrade to the next version of WHMCS, if you are not customising then its OK to ignore this. Please do let me know if you have any other questions Link to comment Share on other sites More sharing options...
ninjaunmatched Posted March 20, 2018 Author Share Posted March 20, 2018 Okay I enabled the module debug and did that. In the response.... Just the data from the 2 packages in WHM. This is really weird cause I have 4 packages and only 2 are showing up. Now I saw mentioned to just create a product and click advanced and enter in the package name as is shows in WHM without filling in any other information and save. Now before in my first install I tried this then after tested it out by creating client and seeing if I could add the plan to them and only got an error message. i know from watching older videos this was the way to you had to do before in previous versions of WHMCS but does not seem to work now. Link to comment Share on other sites More sharing options...
ninjaunmatched Posted March 20, 2018 Author Share Posted March 20, 2018 I would also like to add that adding in package names manually once saved I noticed it is capitalizing the first letter in the name. We know linux sees a difference between a capital A and a lowercase a. Link to comment Share on other sites More sharing options...
ninjaunmatched Posted March 20, 2018 Author Share Posted March 20, 2018 basically the error is product attribute package name is Not found on server Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 24, 2018 Share Posted March 24, 2018 Hey @ninjaunmatched Do you run into issues if you go into Advanced Settings on the module settings page and put your full package name in? Link to comment Share on other sites More sharing options...
ninjaunmatched Posted April 2, 2018 Author Share Posted April 2, 2018 I submittted a ticket... Solution was limits on the Hosting package. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted April 2, 2018 Share Posted April 2, 2018 Glad to hear they found a solution @ninjaunmatched Link to comment Share on other sites More sharing options...
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