Change domain contact problem

[harvard]

I have a domain in a webhosting,
i am not the web hosting owner, but if i can, i want to do it by my self
if i cant, i will contact the web hosting later
 

 

want to change the domain contact, but always get these 2 errors:

 

 

- using 'Specify custom information below' and just write down
always get this error: Invalid contact_zipcode given
 

 

 

 

 

- using 'Use existing account contact '
always get this error: Attribute value is not unique

 

 

 

please help what i can try?

 

 

[brian!]

13 hours ago, harvard said:

please help what i can try?

I suspect these errors are generated by the registrar module rather than WHMCS - as WHMCS doesn't store domain contact info in the database, it gets it from the registrar when required.

it's probably also worth mentioning that changes to registrants, domain contacts etc will probably have to be confirmed by the registrant themselves online - so your best bet might be to get the webhost to do it (if you're the registrant of the domain).

[harvard]

5 hours ago, brian! said:

I suspect these errors are generated by the registrar module rather than WHMCS - as WHMCS doesn't store domain contact info in the database, it gets it from the registrar when required.

it's probably also worth mentioning that changes to registrants, domain contacts etc will probably have to be confirmed by the registrant themselves online - so your best bet might be to get the webhost to do it (if you're the registrant of the domain).

it could be, but for that i need to contact the web hosting

 

please let me know if there is i can try by my self

[brian!]

3 hours ago, harvard said:

please let me know if there is i can try by my self

if you can't do it through WHMCS, then you'd have via the webhost... or perhaps directly with the registrar if you have a relationship with the registrar (assuming you registered the domain directly and not via the webhost).