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Website SSL Not Found


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Hello,

I am getting this warning in System Health Status:

A Certificate Authority verified SSL certificate was not detected on https://secure.neawebservices.com/. This will prevent some features, such as OpenID Connect, from functioning. This may also affect your ability to receive PCI or other accreditation.

I ran a curl request and got an HTTP response of 302 Found. What could be the problem here? I have a GeoTrust TrueBusiness ID EV SSL installed on the domain.

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  • 2 weeks later...

Please see the following documentation here - http://help.whmcs.com/m/troubleshooting/l/680022-how-to-resolve-a-certificate-authority-verified-ssl-certificate-was-not-detected-on-yourdomain-com

If you have an SSL certificate configured, this error is generally caused by a non-valid HTTP response from the cURL request which is made to determine whether or not the SSL CA is valid. You can check this by running the following from your computer's Command Prompt/Terminal:

curl -I https://domainhere.com


Successful HTTP responses would come in as 2xx or 3xx. If you get a different HTTP response code (406, 405, 503 etc.) It would be necessary to work with your server admin/hosting provider to investigate why.

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