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Additional Addons, Web Hosting, not working


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Hello,

im in the process of setting up our site, and I have come across the following issue:

E.g. a customer gets a web hosting for 4.99$ with e.g. 5 databases (coming with it), as a configurable addon ive added e.g. "Additional Databases", so they can buy additional MySQL databases, incase they want that package specific package but more databases.

Is there anything I forgot? because cPanel doesn't add those additional 5 databases the test client (me) has paid for, when testing it.

Any help to make it work would be really appreciated!

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  • WHMCS Technical Analyst II

Hello,

Thank your for your post!

Have you purchased the Configurable Package Addon? Without the purchase of this additional module there won't be any automation behind the configurable options you are using and therefore need to be applied manually.

Please see:
https://docs.whmcs.com/Configurable_Package_Addon

https://marketplace.whmcs.com/product/30

 

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