matthieu Posted January 19, 2018 Share Posted January 19, 2018 Hello all, Since 24h, (update to WHMCS 7.4.2, 1 week ago), we cannot use the billing system. we have this kind of error: RegisterPayMethodAndPay com.hivext.api.server.billing.extern.cebi.exception.CebiNonOKException: null We use Jelastic addon. Do you have any idea of what I have to look for to fix this issue? Our customer can register, but not pay... Thanks a lot Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 19, 2018 Share Posted January 19, 2018 Hi @matthieu Is this happening on certain products or when certain actions happen? We'd be happy to help you here but need to confirm where and when you get this error. Link to comment Share on other sites More sharing options...
matthieu Posted January 19, 2018 Author Share Posted January 19, 2018 Thanks for your quick answer. It appends for all products when the user submits his product with one payment method. (credit car, paypal, or bank transfert). Thanks Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 20, 2018 Share Posted January 20, 2018 Hmm, thats an odd error and doesn't look like a WHMCS error could you go to Setup > General Settings > Other > Display Errors & Log Errors then save, once done run thru a payment again and check for a more detailed error Link to comment Share on other sites More sharing options...
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