Client doesn't want to receive any invoices

[El Morgan]

Hi - 

I have a client who has asked not to receive any invoices.  They just want to be charged.  I've looked, but am not finding a place where I can turn off that kind of email for them.  I considered using an email address that goes to nowhere, but then they will also not get ticket notifications.

Is it possible to turn off just the invoice notifications?  BTW,  nothing is checked next to Email Notifications under the Contact tab in their customer record.

Thanks!

EM

[brian!]

19 hours ago, El Morgan said:

Is it possible to turn off just the invoice notifications?

not for just one client... you could disable those email templates, but that would affect all clients.

there is an old free action hook that can disable invoices being emailed to specific clients (invoices are generated but not sent)...

http://whmscripts.net/whmcs/2011/disabling-invoice-creation-emails-in-whmcs-on-a-per-client-basis/

it's still working in v7.2.3 (and I assume later), but it will have to be updated at some point as it's still using mysql_query... that will be relatively straightforward, but I suspect this will continue to work as is until at least v8 (so for some time yet!)

the download link in the above page isn't working, so i'll post the code below...

<?php
/*
 * disable_invoice_notification.php
 * Version 1.0 
 * 
 * An action hook for WHMCS that allows you to disable sending of invoice
 * creation notifications for selected clients.
 *
 * To install, just set the $client_ids and (optionally) $logfile variables
 * then place this script in your whmcs/includes/hooks/ directory.
 * 
 * Tested with WHMCS 4.5.2
 * 
 * Reed Murphy <reed@whitedoggreenfrog.com> 2010
 * 
 * For more free cPanel / WHM / WHMCS scripts, check out http://whmscripts.net/
 */

function hook_disable_invoice_notification($vars) {
    // If $logfile is not blank, messages about emails not sent will be
    // logged to this file.
    // $logfile = "/home/whmcs/presendemail.log";
    // $logfile = "";
    $logfile = "";

    // An array of IDs of clients that should not receive invoice notification
    // emails. Replace these with your own.
    $client_ids = Array(
        "3"
    );

    // The names of the email templates that you don't want sent.
    $message_names = Array(
        "Credit Card Invoice Created",
        "Invoice Created",
        "Invoice Payment Reminder"
    );

    $merge_fields = array();
    if (in_array($vars['messagename'], $message_names)) {
        $invoice_id = mysql_real_escape_string($vars['relid']);
        $query =
            "SELECT `userid`, CONCAT_WS(' ', `firstname`, `lastname`) as 'name' ".
            "FROM `tblinvoices` ".
            "JOIN `tblclients` ON `tblinvoices`.`userid` = `tblclients`.`id` ".
            "WHERE `tblinvoices`.`id` = '" . $invoice_id ."'";
        $r = full_query($query);
        if ($r) {
            $row = mysql_fetch_row($r);
            $client_id = $row[0];
            $client_name = $row[1];
            if (in_array($client_id, $client_ids)) {
                $merge_fields['abortsend'] = true; // don't send email

                if ($logfile) {
                    $pid = getmypid();
                    $logline = sprintf(
                        "%s pre_send_email[%d]: ".
                        "Not sending email '%s' to client %s\n",
                        date("Y-m-d H:i:s"),
                        $pid,
                        $vars['messagename'],
                        $client_name
                    );
                    $fh = fopen($logfile, "a");
                    fwrite($fh, $logline);
                    fclose($fh);
                }
            }
        }
    }

    return $merge_fields;
}

add_hook("EmailPreSend", 10, "hook_disable_invoice_notification");

you should just need to edit the line below and use the ID of the client that you want this to work for.

    $client_ids = Array(
        "3"
    );

 

[Juan Puerta]

Hello team!
I was using this hook and it stopped working for me, does anyone have an update?