exlhost Posted October 23, 2017 Share Posted October 23, 2017 Dear Friends please advise im setting up whmcs with a few directadmin servers with the directadmin admin user and it works great My question! is whmcs only working with an admin account? ive tried to run it with an new reseller (non admin) account but im not able to connect with any settings i tried to any server 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted October 25, 2017 WHMCS Developer Share Posted October 25, 2017 I believe that a reseller user should work. You should ensure that the user you wish to use has access to the Direct Admin API. You can also check the logs in Direct Admin - and the Module Log in WHMCS to see what error is occurring. 0 Quote Link to comment Share on other sites More sharing options...
exlhost Posted October 25, 2017 Author Share Posted October 25, 2017 57 minutes ago, WHMCS Andrew said: I believe that a reseller user should work. You should ensure that the user you wish to use has access to the Direct Admin API. You can also check the logs in Direct Admin - and the Module Log in WHMCS to see what error is occurring. Thanks Andrew Do you know wich API commands the user/reseller needs? to communicate with the directadmin whmcs module? Im about to set it up with Login Keys in direct admin. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted October 25, 2017 WHMCS Developer Share Posted October 25, 2017 WHMCS doesn't currently support Login Keys, only username and password. Check the Module Log when testing the connection - what error do you see there? There are too many individual commands to list 0 Quote Link to comment Share on other sites More sharing options...
exlhost Posted October 25, 2017 Author Share Posted October 25, 2017 Wich Login Keys from Directadmin im able to grant the admin or reseller account the only needed API commands they need So login keys is not working? Array ( [error] => 1 [text] => You cannot execute that command [details] => The request you [#39;ve made cannot be executed because it does not exist in your authority level] => ) 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted October 25, 2017 WHMCS Developer Share Posted October 25, 2017 OK, You may get that error when attempting to test the connection with a reseller user. But, if you attempt to create an account, you should find that this works ok. 0 Quote Link to comment Share on other sites More sharing options...
exlhost Posted October 25, 2017 Author Share Posted October 25, 2017 Ok in understand so just use the reseller user and when to add user inside whmcs it will create a user in directadmin and all other things are working fine,? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted October 25, 2017 WHMCS Developer Share Posted October 25, 2017 Yes. The error you are getting does indicate it can connect. However, you should run a test to ensure you can create an account etc. 0 Quote Link to comment Share on other sites More sharing options...
exlhost Posted October 25, 2017 Author Share Posted October 25, 2017 Yeah it works great you should work at whmcs support. they did not even know the error and could not tell me how to fix As well its kind of stranges that when you enter the reseller login and try connect server button it says failed 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted October 26, 2017 WHMCS Developer Share Posted October 26, 2017 19 hours ago, DeeeExclusive said: you should work at whmcs support. I already work here, but not so much support anymore. 19 hours ago, DeeeExclusive said: As well its kind of stranges that when you enter the reseller login and try connect server button it says failed I agree, I will open a case to see if there is a better connection test we can use - MODULE-6650 0 Quote Link to comment Share on other sites More sharing options...
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