EZEHOST Posted October 9, 2017 Share Posted October 9, 2017 Morning all, I am experiencing an issue with the client area login page. (it's blank). I tried viewing with Display Errors on, but it was still blank (No errors showing). (Please see attachment) Here is what the login.tpl contains (I am using a custom template) <div class="logincontainer{if $linkableProviders} with-social{/if}"> {include file="$template/includes/pageheader.tpl" title=$LANG.login desc="{$LANG.restrictedpage}"} {if $incorrect} {include file="$template/includes/alert.tpl" type="error" msg=$LANG.loginincorrect textcenter=true} {elseif $verificationId && empty($transientDataName)} {include file="$template/includes/alert.tpl" type="error" msg=$LANG.verificationKeyExpired textcenter=true} {elseif $ssoredirect} {include file="$template/includes/alert.tpl" type="info" msg=$LANG.sso.redirectafterlogin textcenter=true} {/if} <div class="providerLinkingFeedback"></div> <div class="row"> <div class="col-sm-{if $linkableProviders}7{else}12{/if}"> <form method="post" action="{$systemurl}dologin.php" class="login-form" role="form"> <div class="form-group"> <label for="inputEmail">{$LANG.clientareaemail}</label> <input type="email" name="username" class="form-control" id="inputEmail" placeholder="{$LANG.enteremail}" autofocus> </div> <div class="form-group"> <label for="inputPassword">{$LANG.clientareapassword}</label> <input type="password" name="password" class="form-control" id="inputPassword" placeholder="{$LANG.clientareapassword}" autocomplete="off" > </div> <div class="checkbox"> <label> <input type="checkbox" name="rememberme" /> {$LANG.loginrememberme} </label> </div> <div align="center"> <input id="login" type="submit" class="btn btn-primary" value="{$LANG.loginbutton}" /> <a href="pwreset.php" class="btn btn-default">{$LANG.forgotpw}</a> </div> </form> </div> <div class="col-sm-5{if !$linkableProviders} hidden{/if}"> {include file="$template/includes/linkedaccounts.tpl" linkContext="login" customFeedback=true} </div> </div> </div> 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted October 9, 2017 Share Posted October 9, 2017 Look in admin -> utilities -> Logs -> Activity logs . If there's an issue with the template displayed itself, it should be in there 0 Quote Link to comment Share on other sites More sharing options...
EZEHOST Posted October 9, 2017 Author Share Posted October 9, 2017 4 minutes ago, twhiting9275 said: Look in admin -> utilities -> Logs -> Activity logs . If there's an issue with the template displayed itself, it should be in there Thank you. I did that, and this is the only one related to login Smarty Error: Unable to load template file 'CloudHosting/includes/linkedaccounts.tpl' in '/home/ezehost/public_html/templates/CloudHosting/login.tpl' Does this mean that "linkedaccounts.tpl" is not being found in CloudHosting/includes/ ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Nate Posted October 9, 2017 Share Posted October 9, 2017 Yes, that is a new theme file that was introduced in 7.3. If your doing a custom theme you need to pull all the changes over. 0 Quote Link to comment Share on other sites More sharing options...
EZEHOST Posted October 9, 2017 Author Share Posted October 9, 2017 24 minutes ago, WHMCS Nate said: Yes, that is a new theme file that was introduced in 7.3. If your doing a custom theme you need to pull all the changes over. Thank you @WHMCS Nate and @twhiting9275 all sorted now. 0 Quote Link to comment Share on other sites More sharing options...
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