Frozen233 Posted September 26, 2017 Share Posted September 26, 2017 Hello, Can someone provide me the email template for the Cancellation Request? I removed a few months ago the 'if the cancellation is immediate show X text' and I require it again and do not remember how the code was. Could you provide me the original code of the email template? Or a template that already has the 'if' condition implemented? Thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 26, 2017 Share Posted September 26, 2017 Dear {$client_name}, This email is to confirm that we have received your cancellation request for the service listed below. Product/Service: {$service_product_name} Domain: {$service_domain} {if $service_cancellation_type=="Immediate"}The service will be terminated within the next 24 hours.{else}The service will be cancelled at the end of your current billing period on {$service_next_due_date}.{/if} Thank you for using {$company_name} and we hope to see you again in the future. {$signature} 0 Quote Link to comment Share on other sites More sharing options...
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