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Cancellation Request Email Template


Frozen233

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Hello,

 

Can someone provide me the email template for the Cancellation Request?

 

I removed a few months ago the 'if the cancellation is immediate show X text' and I require it again and do not remember how the code was. Could you provide me the original code of the email template? Or a template that already has the 'if' condition implemented?

 

Thanks :)

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Dear {$client_name},

This email is to confirm that we have received your cancellation request for the service listed below.

Product/Service: {$service_product_name}
Domain: {$service_domain}

{if $service_cancellation_type=="Immediate"}The service will be terminated within the next 24 hours.{else}The service will be cancelled at the end of your current billing period on {$service_next_due_date}.{/if}

Thank you for using {$company_name} and we hope to see you again in the future.

{$signature}

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