Si Posted June 30, 2017 Share Posted June 30, 2017 Posting in the hope someone can point me in the direction of either a solution in WHMCS or a third party add-on. The problem: Customers hosting account is suspended due to being 'over quota'. Because the hosting account is suspended, they can not login to cPanel and so must contact support. What I would like the customer to do is login to their client account and if the account is suspended because it is over quota (not because of an unpaid invoice), they could manually unsuspended the account, while agreeing to either upgrade or bring the account under quota before the cron runs again. Or, a solution that would stop them having to contact support. i.e., the ability to upgrade their account even while suspended, so this would re-activate the account again. Anyone else come across this? 0 Quote Link to comment Share on other sites More sharing options...
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