aquiss Posted June 19, 2017 Share Posted June 19, 2017 Following upgrades by our primary payment gateway provider to upgrade their API and also a need by ourselves to upgrade WHMCS itself (paid upgrade to 7.2.2) we have discovered that our module that sends payment requests to our provider, GoCardless, no longer works automatically via the daily cron. Admin side operations seem like they can't find customer database tables anymore. Before we upgraded, we tracked down an Open Source module and also paid for a commercial module, both of which after testing, refuse daily to work. Despite our best efforts we can't get, what appears to be something simple, working again (been perfect for over 5 years). The problem we have got is: - The daily cron job is failing to sends invoice requests via the our GoCardless modules, even though invoices are marked correctly to use the correct gateway. - If we go to the invoices raised in admin and use the green Attempt Capture button, it's claiming "No Credit Card Details are stored for this client so the capture could not be attempted", even though all the data, backend database wise, is there. - If we log in via the modules client side options and use the Pay Now button, it's taking the payment just fine, via the mandates in our databases and confirmed on GoCardless side. - The client side creating/deleting direct debit mandates is also working just fine. We can provide full access to our systems, test accounts, access to APIs details and provide copies of the current (Open Source) code. I honestly don't think this is going to be a massive job, the bulk is there, just something strange with database lookups has happened. Please get in touch. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted June 19, 2017 Share Posted June 19, 2017 Please contact us here for custom WHMCS Development 0 Quote Link to comment Share on other sites More sharing options...
loadingdeck Posted June 27, 2017 Share Posted June 27, 2017 We are based in Lancaster (UK) and would be happy to fix your GoCardless module. Phone: 01524 888378 Email: hello -at- loadingdeck.com Website: https://www.loadingdeck.com 0 Quote Link to comment Share on other sites More sharing options...
agnacom Posted July 14, 2017 Share Posted July 14, 2017 hey, I have sent you a private msg in regards to GC. I have some of those problems as well. 0 Quote Link to comment Share on other sites More sharing options...
aquiss Posted July 16, 2017 Author Share Posted July 16, 2017 hey, I have sent you a private msg in regards to GC. I have some of those problems as well. I've replied 0 Quote Link to comment Share on other sites More sharing options...
tudan Posted July 28, 2017 Share Posted July 28, 2017 I recommend services from Magestore - an US company, especially their Magento performance optimization. Their support is great, too. 0 Quote Link to comment Share on other sites More sharing options...
davidsmith92 Posted November 15, 2017 Share Posted November 15, 2017 I will recommend Humcommerce, as it's been over a year with them and they have been standing on my expectation's every time. If you want to contact them here is the link: https://goo.gl/s3T4gP 0 Quote Link to comment Share on other sites More sharing options...
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