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Uh, admin url suddenly showing 401 error. total lockout, getting cron daemon emails!?

captainolive
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captainolive Member

captainolive

Posted
Posted

What the hell?

slightly panicked here.

I assume this is due to some update???

 

I can't access my admin URL or log in, it keeps showing up as a 401 error.

Also, I am getting these emails:

<!DOCTYPE html>

<html lang="en">

<head>

<meta charset="utf-8">

<meta http-equiv="X-UA-Compatible" content="IE=edge">

<meta name="viewport" content="width=device-width, initial-scale=1">

<title>Critical Error</title>

 

<style>

body {

margin: 30px 40px;

background-color: #f6f6f6;

}

.error-container {

padding: 50px 40px;

font-family: "Helvetica Neue",Helvetica,Arial,sans-serif;

font-size: 14px;

}

h1 {

margin: 0;

font-size: 48px;

font-weight: 400;

}

h2 {

margin: 0;

font-size: 26px;

font-weight: 300;

}

a {

color: #336699;

}

p.back-to-home {

margin-top: 30px;

}

p.debug{

padding: 20px 0px;

font-family: "Courier New", Courier, monospace, serif;

font-size: 14px;

}

</style>

 

</head>

<body>

<div class="error-container"><h1>Critical Error</h1><p>Undefined index: SCRIPT_NAME</p></div>

</body>

</html>

 

These emails keep coming into my inbox and Im not sure what to do?

I contacted reseller support on this issue.

 

This straight up happened to me right after I logged off a client's WordPress site,

I was literally about to go to sleep just now... at 6:30 AM... because I was up all night grinding away at this site, and now this **** is happening, and I have work today from 3 PM to 12 AM. :mad:

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captainolive Member

captainolive

Posted
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Posted

Unfortunately, the hotfix does not work.

 

It appears to be a redirect issue...

I am not sure how this is possible, but whenever I enter my WHMCS url (mysite.com/hosting/admin) It automatically redirects to (mysite.com/admin) witch is the wrong location.

If I manually enter the "hosting" keyword into the URL AFTER the 401 error, it loads me into my WHMCS dashobard (?)

 

If I visit the front end site. (mysite.com/hosting) Everything works fine. It even registeres that I am logged in as admin, but when I click on the "return to admin dashboard", it redirects me to a root admin url instead of my subfolder.

(I hope I explained this well)

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brian! Senior Member

brian!

Posted
Posted

if I go to your admin URL, it takes me to your admin login page (login.php), it's not redirecting me back to mysite.com/admin. :?:

 

i'm not sure what to suggest other than perhaps try another browser to rule that from being a possibility.

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brian! Senior Member

brian!

Posted
Posted
Sorry, i was using mysite as an example. The actual site is https://masterolive.com/hosting/admin/

but it redirects to https://masterolive.com/admin/ now?

(as I said before, If I manually insert "hosting" into the 401 erorr url, it goes to my WHMCS dashboard like normal)

it's ok - it was your site I tried earlier! :idea:

 

that URL is still redirecting me to the login page.

 

vmGjJfY.png

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