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Terms & Conditions - do they get attached to the customer?


Rigsby

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Hello :)

 

Does anyone know whether a copy of TOS is automatically attached to each customer? The reason why I ask is because things change, and if I am going to issue updates, then surely the customer would want the exact copy from the date they agreed at checkout, and not the newer version.

 

If legal arguments arise and we refer to the original copy, then both the customer and myself will be singing from the same hymn sheet. Alternatively, what is to stop me (or any other website) changing the TOS to hoodwink the customer and their lawyer? Sure, it's downloadable, but how many people actually keep them, or better still, read them?

 

To be safe, I would definitely go down the original agreement. If WHMCS doesn't offer this, is there a module, PHP script or hook that would enable this important function?

 

Anyone's help would be greatly appreciated :idea:

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Does anyone know whether a copy of TOS is automatically attached to each customer? The reason why I ask is because things change, and if I am going to issue updates, then surely the customer would want the exact copy from the date they agreed at checkout, and not the newer version.

 

If legal arguments arise and we refer to the original copy, then both the customer and myself will be singing from the same hymn sheet. Alternatively, what is to stop me (or any other website) changing the TOS to hoodwink the customer and their lawyer? Sure, it's downloadable, but how many people actually keep them, or better still, read them?

 

To be safe, I would definitely go down the original agreement. If WHMCS doesn't offer this, is there a module, PHP script or hook that would enable this important function?

there are built-in options - off the top of my head I can think of 3..

 

1. attach a T&Cs document (e.g pdf, doc etc) to your Invoice Created email template and that will send a separate file containing the T&Cs along with the email and invoice PDF.

2. modify the invoicepdf.tpl template to add your T&C text to it and it will be included in the same PDF as the invoice.

 

https://forum.whmcs.com/showthread.php?126326-Need-help-to-understand-the-header-amp-footer-options-within-invoicepdf-tpl&p=508254#post508254

3. modify the content of the email template itself... but I doubt anyone would want to receive such a long email!

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