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Generate Due Invoices not generating invoice when not paid


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perhaps this feature is enabled in your settings...

 

http://docs.whmcs.com/Invoice_Tab#Continuous_Invoice_Generation

 

Continuous Invoice Generation

 

Enabling this will continue to generate invoices for a product each billing cycle even if the previous invoice was unpaid. Useful when the product has a minimum term and the client is obliged to pay all invoices. When disabled no further invoices will be generated until the invoice is paid. For more information refer to this page.

NOTE: With Continuous Invoice Generation enabled, any product that is Active, or Suspended will continue to invoice regardless of the status of its previous invoice(s). Pending, Completed, Cancelled or Terminated services will not generate invoices.

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