quickq Posted March 28, 2017 Share Posted March 28, 2017 Hi all, Hoping I'm just being blind and have missed the options / docs on this. Possible to have different outgoing email addresses configured for Billing/Invoicing than from Support? We have the incoming piping working fine, things go to the right department. But everything outgoing is from the address configured in the Settings -> Mail tab. I'd like invoices and orders etc to be sent from accounts@ where as ticket handling is sent from support@ Thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 28, 2017 Share Posted March 28, 2017 you can specify different email "From" addresses in the specific email templates... therefore, you can edit the email templates that you want to change the from address for and save changes - from that point on, it will use the address you enter. 0 Quote Link to comment Share on other sites More sharing options...
quickq Posted March 28, 2017 Author Share Posted March 28, 2017 Awesome thank you very much Brian! 0 Quote Link to comment Share on other sites More sharing options...
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