Need help to create an action hook to add an extra late fee on the third reminder

[itoverblik]

To WHMCS Community

 

The WHMCS late fee system doesn't really play ball.

In Denmark you are allowed to add a late fee of 100,- DKK for each reminder of a total of 2 late fee's including 4% of the total amount before sending in to collection.

The WHMCS system only allow for either a fix number or a percentage and only once.

 

So I need help to add an extra late fee when the third overdue reminder is being generated as an action hook.

I am not a mastermind regarding the action hook system so I need some help to accomplish this.

I look forward to hear from anyone regarding the above.

 

Thanks in advance.

 

- Tim

[brian!]

Tim,

 

I think for something like this, and the EAN payment thread, you're probably going to be better off posting in Service Offers & Requests and getting quotes from developers for a paid solution.

 

for this problem of late fees, it's possible you might be able to use the Billing Extension addon, but I doubt it would help you with the EAN issue.

 

though I suspect getting a developer to solve both issues would be cheaper than buying the addon anyway - especially if you aren't going to use any of it's other features.

[itoverblik]

Hi Brian

 

You are properly right.

I had a support case with WHMCS and they told me it was possible to solve the EAN email sending when creating a new invoice using a normal action hook.

But I am not that into the action hook stuff and therefore I tried to get some help about that option.

Regarding the late fee on the third reminder, I could do it myself by adding the fee myself, hopefully not that big an issue.

But the EAN stuff, could be nice to get solved automatically so when a new customer within the government, school system or likewise creates and order I don't have to remember to do it manually by downloading the PDF invoice and sending it using my normal mail client

 

- Tim

[brian!]

I had a support case with WHMCS and they told me it was possible to solve the EAN email sending when creating a new invoice using a normal action hook.

But I am not that into the action hook stuff and therefore I tried to get some help about that option.

absolutely no harm in posting - it's just that, for something that specific, particularly involving gateways and emails, I think that you're better off discussing it with a developer.

 

it's one of the misnomers of this "Developer Corner" forum - in that, developers are very unlikely to tell you how to do anything more than the absolute basic stuff... it's not really in their interest to do that and I fully understand why... there's lots of things that I know how to do that I wouldn't share here either.

 

Regarding the late fee on the third reminder, I could do it myself by adding the fee myself, hopefully not that big an issue.

or even better, get them to pay before this becomes relevant!