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Re generating Invoice with same due date


AshHaque

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Hi,

 

I am new in WHMCS. Need some help on regenerating invoice.

 

My problem is -

 

Whenever I cancel an invoice and change the billing cycle, then If I regenerate the invoice the new invoice shows wrong due date. Here's an example

 

Say a hosting clients due date is 13/03/17. He has an annual billing cycle. His invoice is already generated. And the due date mentioned in the invoice is 13/03/17 as expected. Invoice date range also shown the correct date (13/03/17 - 12/03/18 ). But before paying the invoice, the client requests us to change the billing cycle from annually to monthly. In this case we cancel the generated invoice and under product/services tab in client area, we change the billing cycle to monthly from the drop down box and tick 'Auto recalculate on save' box. Now if we regenerate the invoice we get due date 13/03/18 on the invoice. And the date range shown in the invoice is also incorrect (13/03/18-12/04/17 ).But the expected due date on the invoice is 13/03/17 and the date range 13/03/17-12/04/17.

 

I googled the issue and found that WHMCS doesn't allow multiple invoices for same due date.

 

My query is- Is there any way to allow multiple invoices for same due date? Any module/plugin that can help me to regenerate invoice with only changing billing cycle not 'Next due date'?

Edited by WHMCS ChrisD
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Hi AshHaque,

 

Thank you for your post on the WHMCS Community Forums

 

Once an invoice is generated, WHMCS will not create a duplicate of that invoice, what you need to do it either change the billing date back a day or manually adjust the Next Due Date and Cycle then create a new invoice for the period.

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