conecta6 Posted March 1, 2017 Share Posted March 1, 2017 Hi, i need to sort the tickets list by creation date, but the ticket lists page i think is encrypted. How can i add a new field to the ticket list with the creation date sortable? in what file? thanks miguel 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 1, 2017 Share Posted March 1, 2017 Hi Miguel, do you mean the ticket list in the admin area or the client area ? 0 Quote Link to comment Share on other sites More sharing options...
conecta6 Posted March 2, 2017 Author Share Posted March 2, 2017 admin area thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 2, 2017 Share Posted March 2, 2017 in the admin area, I don't think it would be possible - the page doesn't use a template, so there's no file you can (legally) edit... it's hard-coded, so even with hooks, there would be limited options. probably your best solution would be to get a developer to code a new page for you - that way, you would be able to decide what columns you want in the output and they could then write the correct database query to generate your desired output. 0 Quote Link to comment Share on other sites More sharing options...
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