mikefromnz Posted February 19, 2017 Share Posted February 19, 2017 Hey everyone, I recently purchased and installed WHMCS on my server. I actually used Softaculous to install it and it went well, I checked health and got it all up and running with no errors. Only problem I have is when customer gets an email the formatting can have an extra slash, eg below Your email to our support system could not be accepted because we require you to submit all tickets via our online client support portal. You can do this at the URL below. (edited for privacy) https://myhostingcompany.com/members//submitticket.php Please let me know how I fix this 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 20, 2017 Share Posted February 20, 2017 I recently purchased and installed WHMCS on my server. I actually used Softaculous to install it and it went well, I checked health and got it all up and running with no errors. i'm not a big fan of using Softaculous to install WHMCS... seen too many forum threads caused by it's installation process... Only problem I have is when customer gets an email the formatting can have an extra slash, eg below. Please let me know how I fix this this is probably linked to the thread issue below... https://forum.whmcs.com/showthread.php?113110-whmcs_url-has-trailing-forward-slash-since-6-3 you can either edit the email template(s) as suggested by sentq or just remove the slash directly after {$whmcs_url}, e.g change {$whmcs_url}/submitticket.php to {$whmcs_url}submitticket.php 0 Quote Link to comment Share on other sites More sharing options...
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