Support Request Status Ribbon Style

[FatihYldrm]

Hello, viewticket.php On the page How do I change ribbon according to background color?

 

[AffordableDomainsCanada]

This can be done using CSS.

 

http://docs.whmcs.com/Customising_the_Six_Theme#Applying_Custom_CSS_Styling

[FatihYldrm]

The problem is that there is only text part there.

 

 

My Code

<div class="col-md-3">
			<div class="well well-sm">
				<span class="lead">{$LANG.supportticketsstatus}</span>
				<div>{$status}</div>
			</div>
		</div>

[brian!]

it may be that you'll have to do a Smarty replace on the $status variable to remove the color.

[FatihYldrm]

it may be that you'll have to do a Smarty replace on the $status variable to remove the color.

 

 

How can I help you?

[FatihYldrm]

I just want to get the status in the sidebar section below

[brian!]

How can I help you?

the problem you have is that this looks to be a custom template - therefore, your first port of call for template changes like this, should always be to contact the developer directly - as they will know their template better than anyone else (including me!).

 

my guess is that the {$status} variable itself contains the color that you want to remove - you use just the text, you could try {$status|strip_tags} in your template code.

 

I just want to get the status in the sidebar section below

the sidebar $status - so try the above code to remove the ribbon.

[FatihYldrm]

Removed the coloring thank you now just need the code to color

[FatihYldrm]

The encoding I'm looking for is below but it does not appear in the viewticket.tpl file?

 

 

<span class="label status {if is_null($ticket.statusColor)}status-{$ticket.statusClass}"{else}status-custom" style="border-color: {$ticket.statusColor}; color: {$ticket.statusColor}"{/if}>{$ticket.status|strip_tags}</span>