jet88 Posted December 9, 2016 Share Posted December 9, 2016 Hi Guys, I am having issue with Stripe gateway not reoccuring. What does the days need to be set for reoccuring? The reoccurring just billed for $0 last time. Also is there a way to generate a manual invoice with reoccuring? Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
dimitrifrom31 Posted December 10, 2016 Share Posted December 10, 2016 I recently aded stripe so I had no renewals using it yet but I would like to know if this is an isolated or global bug. 0 Quote Link to comment Share on other sites More sharing options...
jet88 Posted December 15, 2016 Author Share Posted December 15, 2016 Hi , Anyone know the answer to this? Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
xyzulu Posted December 15, 2016 Share Posted December 15, 2016 I'm happy to try to help, but to be honest I don't understand your question. Some information: WHMCS doesn't configure recurring Stripe payments as such, instead WHMCS attempts to capture a payment for the invoice at the time your automation settings have configured it to do so. Also.. To create a recurring invoice you will need to create a product or service I hope it helps 0 Quote Link to comment Share on other sites More sharing options...
Sliffer21 Posted December 17, 2016 Share Posted December 17, 2016 Since native stripe support is less then 30 days old I am gonna guess you used a previous 3rd party stripe integration? If so it may be an issue with moving from it to native Stripe. 0 Quote Link to comment Share on other sites More sharing options...
grantambrose90 Posted December 30, 2016 Share Posted December 30, 2016 I'm happy to try to help, but to be honest I don't understand your question. Some information: WHMCS doesn't configure recurring Stripe payments as such, instead WHMCS attempts to capture a payment for the invoice at the time your automation settings have configured it to do so. Also.. To create a recurring invoice you will need to create a product or service I hope it helps So if I create a product that is recurring and the client pays for the order using the new native Stripe module, does that mean each month it will auto charge their Credit Card? If this is true, does the client also receive an email notification to let them know payment was taken for that month? And can this email be disabled if so? That's what I want. I DO NOT want them to receive an invoice that they manually have to pay. thanks! 0 Quote Link to comment Share on other sites More sharing options...
xyzulu Posted December 30, 2016 Share Posted December 30, 2016 They receive an invoice letting them know when their next invoice payment will be taken (how many days before is dependant on your settings). Once the payment is processed, they receive the paid invoice. Honestly, it's works the way many monthly billing system work. Look at the email templates to see the emails they will receive (you can customize them as well of course). 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.