weekhost Posted November 27, 2016 Share Posted November 27, 2016 Hi, It had previously been in the service account, and then lifted, now active again for me. Successfully installed WHMCS - Softaculous, but each ordering now pending! Remote Access Key: Generate a new access key - success Username: all right Password: all right SSL: all right+ port 2087 Order Accept Encountered Problems (XID vyn2tt) The domain “********.com” already exists in the Apache configuration. Not working: * Run Module Create * Send Welcome Email * Accept Order automatically (and the setting, now this:Automatically setup the product as soon as the first payment is received) The service provider said, you can't help. what could be the error? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 28, 2016 Share Posted November 28, 2016 Hello weekhost, The error message ```General error: 2006 MySQL server has gone away``` please check that your Timeouts are high and your server logs to see if any errors appear in there. 0 Quote Link to comment Share on other sites More sharing options...
weekhost Posted November 29, 2016 Author Share Posted November 29, 2016 Hello Chris, WHMCS error log only: PHP Fatal error: <br>The file <b>/***/***/***/clients/index.php</b> was encoded with the PHP 5.6 ionCube Encoder and requires PHP 5.6 to be installed. in Unknown on line 0 My PHP info: ionCube PHP Loader (enabled) PHP Version 5.6.26 LiteSpeed V6.9 max_execution_time:1800 max_input_vars:9000 memory_limit: 2048 post_max_size: 512M 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 29, 2016 Share Posted November 29, 2016 Hello Weekhost, Thanks for your reply. The error is here: PHP Fatal error: <br>The file <b>/***/***/***/clients/index.php</b> was encoded with the PHP 5.6 ionCube Encoder and requires PHP 5.6 to be installed. in Unknown on line 0 This indicates that your Command Line Interface (CLI) does not have access to the required PHP ionCube Loaders needed for PHP 5.6 & WHMCS v7, please work with your host or system admin to update the CLI version to 5.0.21 for PHP 5.6 at a minimum which should resolve this for you. 0 Quote Link to comment Share on other sites More sharing options...
weekhost Posted November 30, 2016 Author Share Posted November 30, 2016 Hi Chris, Thank you very much for your help, that was really helpful! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 5, 2016 Share Posted December 5, 2016 Hi Weekhost, You are most welcome, glad to hear this has helped 0 Quote Link to comment Share on other sites More sharing options...
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