bruce.w4c Posted November 2, 2016 Share Posted November 2, 2016 Hello, We've encountered a small problem with the support ticket portion of WHMCS. We're frequently finding out that emails sent in by clients are having their attachments stripped out. I think we've narrowed it down to attachments that clients are sending inline, rather than attaching separately. Is there a way to prevent WHMCS from stripping out these attachments completely? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 2, 2016 Share Posted November 2, 2016 Hello Bruce.w4c, With the attachments that are being stripped out, are the extensions allowed under your Support Configuration? You can check this under Setup -> General Settings -> Support -> Allowed File Attachment Types ? 0 Quote Link to comment Share on other sites More sharing options...
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