WHMCS 7 Cron Job Activity

[BAJI26]

I'm no longer getting WHMCS7 Cron Job Activity via emails!

Any suggestions?

[nimonogi]

Check your spam folder

[WHMCS ChrisD]

Hello BAJI26,

 

This could be either due to the Cron not running or the reports going to the SPAM folder in your email, to check if the Cron is running begin by reviewing Utilities > Logs > Activity Log and ensure you see a number of entries beginning "Cron Job" each day. The final entry every day should be "Cron Job: Completed".

 

 

- If you see no Cron Job entries at-all this means you have not configured your automation cron correctly, you must do this per our installation instructions. The relevant documentation can be found at http://docs.whmcs.com/Crons

 

 

- If you see some Cron Job entries but none after "Cron Job: Running Usage Stats Update" your cron is getting stuck at the Usage Stats Update stage. The most likely cause of this error is that you have an old server in Setup > Servers that is no longer available. To resolve this, you should update or remove any inactive or offline servers from Setup > Servers so that they can all be connected to successfully. Or alternatively Update Usage Statistics can be disabled under Setup > Automation Settings.

 

- Finally, if you see some Cron Job entries but no "Cron Job: Completed" entry this suggests the cron is being terminated prematurely by your server. Please increase the memory_limit setting in your server's php.ini to 64M or 128MB which should easily be sufficient. Then see if things improve and you start getting the cron job report again over the next few days.

 

 

If the cron still doesn't complete with the increased memory limit please ensure display_errors is enabled in the server's PHP configuration and enable the Setup > General Settings > Other tab > Display Errors option, then run the cron manually by visiting the cron.php file in your browser. You should now see an error output to the screen. We have collected some of the most most common errors and their causes, refer to the appropriate page in the following sections:

 

 

*http://docs.whmcs.com/Server_Modules

*http://docs.whmcs.com/Domain_Registrars

*http://docs.whmcs.com/Common_Troubleshooting_Tips#Server_Errors