Order page query.

[ashok.kori]

Dear Admin,

 

We are using WHMCS billing system for Webhosting Services.

 

While placing an order for the Hosting services, client is selecting >> Use Existing domain option. Even if the client enters the 'Available Domain' by selecting the 'Use Existing' option, client is able to place an order for the hosting package even if his domain is 'Available for Registration'.

 

Please help us on this as usually if the client enters any ' Available domain' by selecting the 'Use Existing' option then client should be prompted that 'The Domain entered is available for registration'. A request to WHMCS developers to find a solution for this.

 

Thanks and Regards,

Ashok Kori.

[WHMCS ChrisD]

Hello Ashok,

 

Thank you for contacting WHMCS Technical Support.

 

What you are experiancing is the expected behaviour as a user can choose to register their domain elsewhere, i'd recommend creating a feature request at https://requests.whmcs.com for the team and other users to discuss and vote on.

[ashok.kori]

Thanks Chris

 

From last few days, we find that even though client has done the payment for the invoice ( Suppose Invoice PAID on 6th Nov 2016 ), client is receiving the 'Third Invoice Overdue Notice' on 11th Nov 2016 which is not good.

 

Though the client has paid the invoice he should not receive any 'Third Invoice Overdue Notice'. Could you please check it and find a solution

for it ?

 

I will appreciate if its sorted quickly.