trewhost Posted October 13, 2016 Share Posted October 13, 2016 (edited) Hi How to fix this Error issue: I am trying to complete order new service order not processed. (Attached screenshot) showing this error. Please help me anyone. After clicking this busson below error displaying... Screenshot: Module Command Error : cPanel API Response: You cannot create a session for the user “evarvsln” because they do not exist. ERROR: Fatal error: Uncaught exception 'WHMCS\Exception\Module\InvalidConfiguration' with message 'You must provide either an IP or Hostname for the Server' in /home/username/public_html/members/modules/servers/cpanel/cpanel.php:0 Stack trace: #0 /home/username/public_html/members/modules/servers/cpanel/cpanel.php(0): cpanel_curlRequest(Array, '/json-api/listp...', '', Array) #1 /home/username/public_html/members/modules/servers/cpanel/cpanel.php(0): cpanel_jsonRequest(Array, '/json-api/listp...', '') #2 /home/username/public_html/members/modules/servers/cpanel/cpanel.php(0): cpanel_ListPackages(Array, false) #3 [internal function]: cpanel_CreateAccount(Array) #4 /home/username/public_html/members/vendor/whmcs/whmcs-foundation/lib/Module/AbstractModule.php(0): call_user_func('cpanel_CreateAc...', Array) #5 /home/username/public_html/members/vendor/whmcs/whmcs-foundation/lib/Module/Server.php(0): WHMCS\Module\AbstractModule->call('CreateAccount', Array) #6 /home/username/public_html/members/includes/modulefunctions.php(0): WHMCS\ in /home/username/public_html/members/vendor/whmcs/whmcs-foundation/lib/Terminus.php on line 0 Edited October 13, 2016 by trewhost 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted October 13, 2016 Share Posted October 13, 2016 The error says it all. You're trying to create a session (login) for a user which has not been created on the server, or has had their username changed. Login to WHM, verify the username is correct, if you're certain it is. 0 Quote Link to comment Share on other sites More sharing options...
trewhost Posted October 13, 2016 Author Share Posted October 13, 2016 When i am trying to new order final step when i am clicking "complete order button showing this error : Error : Fatal error: Uncaught exception 'WHMCS\Exception\Module\InvalidConfiguration' with message 'You must provide either an IP or Hostname for the Server' in /home/username/public_html/members/modules/servers/cpanel/cpanel.php:0 Stack trace: #0 /home/username/public_html/members/modules/servers/cpanel/cpanel.php(0): cpanel_curlRequest(Array, '/json-api/listp...', '', Array) #1 /home/username/public_html/members/modules/servers/cpanel/cpanel.php(0): cpanel_jsonRequest(Array, '/json-api/listp...', '') #2 /home/username/public_html/members/modules/servers/cpanel/cpanel.php(0): cpanel_ListPackages(Array, false) #3 [internal function]: cpanel_CreateAccount(Array) #4 /home/username/public_html/members/vendor/whmcs/whmcs-foundation/lib/Module/AbstractModule.php(0): call_user_func('cpanel_CreateAc...', Array) #5 /home/username/public_html/members/vendor/whmcs/whmcs-foundation/lib/Module/Server.php(0): WHMCS\Module\AbstractModule->call('CreateAccount', Array) #6 /home/username/public_html/members/includes/modulefunctions.php(0): WHMCS\ in /home/username/public_html/members/vendor/whmcs/whmcs-foundation/lib/Terminus.php on line 0 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted October 13, 2016 Share Posted October 13, 2016 YOu likely don't have a default server selected for the server group, so you're trying to create the account on a 'null' server. Select a default server for the group. 0 Quote Link to comment Share on other sites More sharing options...
trewhost Posted October 13, 2016 Author Share Posted October 13, 2016 Actually i am using 1 server only. Now i want remove Group after removing any effect ? this group recently added. 0 Quote Link to comment Share on other sites More sharing options...
trewhost Posted October 13, 2016 Author Share Posted October 13, 2016 Hi twhiting9275, thanks for quick reply.. i fixed this issue... 0 Quote Link to comment Share on other sites More sharing options...
soloparati Posted April 16, 2020 Share Posted April 16, 2020 On 13/10/2016 at 14:43, trewhost said: Hola twhiting9275, gracias por la respuesta rápida ... arreglé este problema ... Good morning, I have the same problem, tell me how you solved .. thanks 0 Quote Link to comment Share on other sites More sharing options...
Md Rasel Khan Posted December 22, 2020 Share Posted December 22, 2020 On 4/17/2020 at 5:54 AM, soloparati said: Good morning, I have the same problem, tell me how you solved .. thanks Today I was faced the same issue. My problem was cPanel account limitation. 0 Quote Link to comment Share on other sites More sharing options...
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