clarky57 Posted October 1, 2016 Share Posted October 1, 2016 Hello, I have a problem when i reply to a ticket. I have the follwing error message : Session Expired. Please reload the page before continuing. I have the last update 6.3.1. Can you help me ? Thank you Link to comment Share on other sites More sharing options...
twhiting9275 Posted October 2, 2016 Share Posted October 2, 2016 Are you logged in as the client when this happens? If so, you'll have to refresh the admin page, or click the 'logout and return to admin area' link. This occurs, in this case, because of how WHMCS sessions and logging in as client functionality works. Link to comment Share on other sites More sharing options...
clarky57 Posted October 2, 2016 Author Share Posted October 2, 2016 Are you logged in as the client when this happens? If so, you'll have to refresh the admin page, or click the 'logout and return to admin area' link. This occurs, in this case, because of how WHMCS sessions and logging in as client functionality works. Thank you for your reply. I'm not connected to the client area when I have this error. I tried with another browser, and the problem is same. An other idea ? Thank you in advance Link to comment Share on other sites More sharing options...
iHelpersLLC Posted October 17, 2017 Share Posted October 17, 2017 I am having this exact same issue and so far support has not been able to resolve it. Did you ever figure out the problem? Link to comment Share on other sites More sharing options...
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